Goku Wireless Controller Adapter FAQ
Why can't my Xbox One controller connect to the Goku adapter (NS26) on PS4 console/Switch?
1. Make sure Xbox One controller is Bluetooth version.
2. Update firmware of both controllers to the latest version.
3. lf you connect the Xbox controller to the PS4 console, make sure ps4 controller used as a boot carrier is original.
Why can’t my PS4/PS5 controller connect to the Goku adapter (NS26)?
1. Please update controller to the latest version through PS4/PS5 console or PC.
2. If you connect the PS4/PS5 controller to the xbox console, please make sure that the Xbox controller used as a boot carrier is original and is the Bluetooth version.
Why can't my supported controller connect to the Switch or Switch OLED?
1. Please make sure the “Pro Controller Wired Communication” in Setting is on.
2. Please make sure the firmware of your controller is laested.
Why can't my supported controller connect to PC?
1. Please make sure the system is PC Windows 7 or above.
2. Please try different USB 3.0 Port of your PC. The USB 3.0 ports on the back of the PC console has the highest success rate.
3. Please make sure the firmware of your controller is laested.
Why does my controller keep disconnecting when I'm playing?
Make sure the original controller you connected has energy saving mode/power saving mode/auto shutdown turned off.