Contact information
Contact Us
We're here to help with any questions, before or after your purchase.
📩 Customer Support
- Trade name: AKNES
- Email: aknesteam@gmail.com
- Discord: https://discord.gg/aknes
- Physical address: Hong Kong Baopai Technology Limited, 161-175 Fuk Wa Street, Shop 39,G/F, Sham Shui Po, Kowloon Hong Kong SAR
🕒 Support Scope
We assist with:
- Product inquiries
- Order tracking
- Returns & refunds
- Technical support
⚡ Response Time
We typically respond within 24–48 business hours.
🔧 Technical Support
We provide lifetime free technical support for all products purchased from AKNES.