Get In Touch

Chat with other players in our community!

You can join our community and report any questions you have to the community. We will answer your questions as soon as possible during working hours. You can also discuss with other players.

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Email Contact

Questions? Comments? Just want to show us some love?

Please e-mail us at: jim@aknes.com

We care very much about your experience and our team of real people will always do our best to support you.

Our Customer Service hours are from 9:30 AM to 7:00 PM (Beijing Time, GMT+8)Monday – Saturday, and we’ll get back to you as soon as we can!