Politica de expediere

We strive to deliver your order as quickly and safely as possible worldwide.

📦 Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

  • Processing time: Monday to Friday (China local time)
  • Orders placed after Friday 9:00 AM will be processed on the next business day
  • Once an order has been shipped, it cannot be modified or canceled

🚚 Shipping & Delivery Time

Estimated delivery time = Processing Time + Shipping Time

Estimated shipping times:

  • United States: 7–14 business days
  • Europe: 6–12 business days
  • Other countries: Varies by destination

👉 For detailed delivery times by country, please visit:
https://aknes.com/pages/delivery-time

Please note: Delivery times are estimates and may vary due to customs clearance, holidays, or unforeseen delays.

🌍 Global Shipping

AKNES ships to most countries worldwide.

  • Orders are shipped directly from our China distribution center
  • We work with trusted carriers such as 4PX and local postal services
  • Final delivery is handled by local carriers in the destination country

💰 Shipping Cost

Shipping fees are calculated based on:

  • Product weight and quantity
  • Shipping destination
  • Selected shipping method

You can view the exact shipping cost at checkout after entering your address.

🧾 Customs Duties & Taxes

AKNES currently covers import VAT and tariffs for most countries and regions, helping ensure a smoother delivery experience for our customers.

However, due to customs policies and local regulations, some countries are not included, such as:

  • India
  • Brazil
  • Mexico
  • Serbia
  • Turkey
  • Iran
  • ect.

For these destinations, international orders may still be subject to:

  • Import duties
  • VAT or other local taxes

These charges are not included in the product or shipping price and must be paid by the customer upon delivery.

📍 Address & Delivery Reminder

Please ensure your shipping address is complete and accurate.

  • If the package requires pickup, please collect it in time
  • If a package is returned due to incorrect address or failure to collect,
    we will arrange reshipment or refund only after receiving the returned package

📦 Shipping Notes

  • Shipping times may vary depending on destination and logistics conditions
  • International shipping may take longer for remote areas (up to 4–6 weeks in rare cases)
  • Once shipped, tracking updates may take a few days to appear

📩 Need Help?

If you need shipping updates or assistance, please contact our support team anytime.